Best IT & helpdesk Apps for Jira

Agile Toolbox for Jira, Planning Poker, Refinements, Retro

Prepare refinements, Planning Poker rooms with flexible cards configuration, agile retrospectives, retro meetings and more

Google Workspace Importer for JSM Assets

by Pio

Import Users, Groups, Chrome OS Devices, Mobile Devices, Applications, Models, and more from your Google Workspace

CLI for Jira

by The Starware

You can access all the power of Jira from the command line

PagerDuty for Jira Server & Data Center (EU only version)

by PagerDuty

Extend PagerDuty into Jira Server with Bidirectional Sync

Keadex Mina

Include interactive C4 Model diagrams created with Keadex Mina

Ultimate Requests (for Jira Service Management)

by aety aps

Add extra fields to the Service Management requests page, column sorting, additional search filters and CSV export

Secure Attachment Transfer

by Twinit

Send attachments to Jira issues and Assets objects on the same or another instance

Assets - ServiceNow Integration

by Atlassian

Import ServiceNow assets and CIs into Jira Service Management

Portal Styler for JSM

Style it your own

AI Screenshot Insights for Jira

Advanced AI Based OCR App to Extract Text and Information from Screenshots - Zero Retyping, Zero Errors

Custom Deployments for Bamboo

by Hutuleac Iulius

Customize your deployments on the fly using variables

WeCom (WeChat Work) for Jira Service Management

WeCom (WeChat Work) Connector for Jira Service Management

Omnidesk

Improve the collaboration between your engineering and support teams

Issue Printer for Jira

Print asset stickers & agile cards that link back to Jira issues via QR codes. Create custom print templates using HTML and CSS

Issue Details for Jira Service Desk

Shows additional fields and stats in the customer portal such as assignee, time spent and who's viewing the page

Backup Projects for Jira

Backup Projects for Jira enables you to backup your Jira Cloud projects or export your data in a CSV format

Happy Desk

Transform Your Service Desk with Happy Desk: Advanced Sentiment Analysis for Customer Satisfaction

GPT Multiple Assignees for Jira

by GPTAddins

Assign multiple users in Jira — boost collaboration and track workload across boards, cards, and reports

Teamworkx OTRS Integration for Jira

by catworkx GmbH

Transfer and sync OTRS tickets with Jira issues

Assets DataTable

by Talive

View Assets objects in Confluence macro as a filterable, sortable and expandable table

Satisfaction survey for Jira by Ovyka

Discover how to optimize your service levels continuously from adapted customer feedback

ADManager Plus - Identity and Access Management Solution

Cut down the turnaround times for identity and access management tickets by resolving them from within your help desk console

CORA – AI Chatbot for JSM Self-Service

AI for JSM that answers questions, creates tickets, and auto-generates Confluence articles from resolved issues

Historian - History Explorer for Jira

by OBSS

A clear, organized view of your Jira issue (work item) history. Filter, group, and analyze any changelog with a powerful report