Best IT & helpdesk Apps for Jira

623 apps
260K+ total installs
2.2 avg rating
Avocode for Jira

Avocode for Jira

Keep developers & stakeholders up to date with latest design changes in Avocode

37 installs
4.0
Adaptavist Assistant

Adaptavist Assistant

by Adaptavist

On-demand access to the world's best Jira and Confluence administrators — all at the touch of a button

37 installs
0
Pin Comments And Attachments

Pin Comments And Attachments

Easily pin comments and attachments, control access with admin permissions & find pinned comments via JQL

37 installs
4.0
Birdie - Screen Recording

Birdie - Screen Recording

by Birdie

See issues clearly—resolve tickets faster with screen recordings

35 installs
4.0
Customer Card - VoIP & Call Center Integration for Jira

Customer Card - VoIP & Call Center Integration for Jira

by Softlist Sp. z o.o.

Integration omnichannel cloud contact centers, such as Amazon Connect, Cisco Finesse, 8x8, Avaya with Jira Service Management

35 installs
4.0
Score for Jira

Score for Jira

by evolu software GmbH

Priority ranking - effortless using WSJF, RICE, ICE or your own prioritization framework

34 installs
4.0
Custom Field Pack

Custom Field Pack

by Addonrock Sp. z o.o.

Extend your JIRA with a large variety of custom fields, linked issue details, todo list, regexp validation, shields field

34 installs
4.0
Tally Asset Manager

Tally Asset Manager

Manage your software and hardware assets using asset types, queues, charts and dashboards with asset management app

34 installs
2.8
Squadcast for Jira Cloud (EU only version)

Squadcast for Jira Cloud (EU only version)

by SolarWinds Worldwide LLC

Sync issues bidirectionally between Squadcast(EU only version) and Jira Cloud

33 installs
0
AI Process Optimizer

AI Process Optimizer

AI Process Mining: Visualize workflows, improve performance & generate automation packs for A4J, ScriptRunner, JMWE and JWT

33 installs
0
GDPR for Service Management

GDPR for Service Management

by DC Factory

Complying with GDPR (DSGVO) requirements for Jira SM e.g. Account Deletion, User Anonymisation, Privacy Policy Changes

33 installs
3.4
AI Insights for Jira Service Management

AI Insights for Jira Service Management

by Izymes Pty Ltd

Non intrusive, real-time customer satisfaction tracking embedded directly within Jira Service Management Issues

33 installs
4.0
Round Robin Assignment with Shift Roster for Jira & JSM

Round Robin Assignment with Shift Roster for Jira & JSM

Manage your shifts, your way with Round Robin App - Smart Roster Management

33 installs
4.0
Agent context for Jira Service Management

Agent context for Jira Service Management

by view26 Labs

Gain more context into customer and organization details when working on the Jira Service Management requests

32 installs
0
Content Retention Manager for Confluence

Content Retention Manager for Confluence

Automate Compliance, Archive and Delete Old Knowledge, and Enable Your AI Strategy Effortlessly

32 installs
4.0
Salesforce (CRM) Importer for JSM Assets

Salesforce (CRM) Importer for JSM Assets

by Pio

Import Accounts, Contacts, Leads, Opportunities, Campaigns, Partners and more from Salesforce (CRM) into your JSM Assets

32 installs
4.0
Slack Reports and Charts for Jira

Slack Reports and Charts for Jira

Easily share any Jira Report in Slack with automatic scheduling, drill through and issues updates in Slack

31 installs
3.3
Customer Informer for Jira Service Management

Customer Informer for Jira Service Management

Integrate dynamic templates and tailored content into Jira Help Center to enhance customer support

31 installs
0
Show Related Issues

Show Related Issues

Customize the Jira issue view to show a list of related issues using any valid JQL

31 installs
4.0
User Management - License & User Deactivator for Bitbucket

User Management - License & User Deactivator for Bitbucket

by resolution Reichert Network Solutions GmbH

User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses

31 installs
0
Panaya Test Management Integration for Jira

Panaya Test Management Integration for Jira

by Panaya

Accelerate and de-risk development in Jira with real time Panaya testing traceability and automatic synchronization

30 installs
4.0
Access Log for Confluence

Access Log for Confluence

Complete solution for content access monitoring inside Confluence

30 installs
4.0
Oomnitza for Jira Server

Oomnitza for Jira Server

Asset Lifecycle Management: Bidirectional integration to seamlessly sync Oomnitza assets with Jira tickets

30 installs
3.3
Approval for Jira

Approval for Jira

Streamline approvals. Review, and approve tasks seamlessly. Enhance collaboration, ensure compliance, and boost productivity

30 installs
3.7