Get in Touch

We're Here to Help

Have a question or need support? Reach out via email or submit a ticket through our service portal.

Email Support

Send us an email for general inquiries, feedback, or partnership opportunities.

support@vectanex.com
Response within 24-48 hours
Recommended

Service Portal

Submit a support ticket for technical issues, bug reports, or feature requests.

Open Service Portal
Track your tickets in real-time

How Can We Help?

Choose the best way to reach us based on your needs

General Inquiries

Questions about our products, pricing, or company.

support@vectanex.com

Technical Support

Help with installation, configuration, or troubleshooting.

support@vectanex.com

Bug Reports

Report issues or unexpected behavior in our apps.

Submit Ticket

Expected Response Times

4h
Critical Issues
Service outages
24h
High Priority
Bugs affecting work
48h
General Inquiries
Questions & feedback

Support hours: Monday - Friday, 09:00 - 18:00 (UTC+8)

Need Help Getting Started?

Check out our documentation for guides, tutorials, and best practices.

View Documentation