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Have a question or need support? Reach out via email or submit a ticket through our service portal.
Email Support
Send us an email for general inquiries, feedback, or partnership opportunities.
support@vectanex.comResponse within 24-48 hours
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Service Portal
Submit a support ticket for technical issues, bug reports, or feature requests.
Open Service PortalTrack your tickets in real-time
How Can We Help?
Expected Response Times
4h
Critical Issues
Service outages
24h
High Priority
Bugs affecting work
48h
General Inquiries
Questions & feedback
Support hours: Monday - Friday, 09:00 - 18:00 (UTC+8)
Need Help Getting Started?
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