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We're Here to Help
Have a question or need support? Reach out via email or submit a ticket through our service portal.
Email Support
Send us an email for general inquiries, feedback, or partnership opportunities.
support@vectanex.comResponse within 24-48 hours
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Service Portal
Submit a support ticket for technical issues, bug reports, or feature requests.
Open Service PortalTrack your tickets in real-time
How Can We Help?
Choose the best way to reach us based on your needs
Expected Response Times
4h
Critical Issues
Service outages
24h
High Priority
Bugs affecting work
48h
General Inquiries
Questions & feedback
Support hours: Monday - Friday, 09:00 - 18:00 (UTC+8)
Need Help Getting Started?
Check out our documentation for guides, tutorials, and best practices.
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