Privacy Policy
Last Updated: January 21, 2026
Product-Specific Privacy Policies
Each of our Jira applications has its own detailed privacy policy. Select a product below to view its specific data practices.
Our Commitment to Privacy
At Vectanex, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you use our market intelligence platform. By using our Service, you agree to the collection and use of information in accordance with this policy.
Data We Collect
Service Data
- Account information for access control
- Subscription and billing information
- Usage metrics and analytics
- Watchlist and saved preferences
Storage: Stored securely on our infrastructure with encryption at rest
Marketing & Communication Data
- Email address for product updates and support
- Name and company information (if provided)
- Communication preferences
- Support ticket history and correspondence
Storage: Stored securely on our systems and third-party service providers
How We Use Your Data
Service Delivery
To provide, maintain, and improve our market intelligence platform
Personalization
To personalize your experience and provide relevant insights and recommendations
Support & Communication
To respond to your inquiries, provide customer support, and send important service updates
Analytics & Improvement
To understand usage patterns, identify bugs, and enhance user experience
Security & Compliance
To detect, prevent, and address technical issues, abuse, and security threats
Legal Obligations
To comply with applicable laws, regulations, and legal processes
Data Sharing & Third Parties
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:
- •Service Providers: With trusted third-party service providers who assist us in operating our Service (e.g., payment processing, hosting)
- •Legal Requirements: When required by law, court order, or legal process, or to protect our rights and safety
- •Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
Your Privacy Rights
Under GDPR, CCPA, and other privacy regulations, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you
Right to Deletion
Request deletion of your personal data, subject to legal obligations
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Object
Object to processing of your personal data for marketing purposes
Cookies & Tracking
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.
You can control cookie settings through your browser preferences.
Questions About Privacy?
Contact us at intel@vectanex.com
We will respond to your request within 30 days.