Best IT & helpdesk Apps for Jira
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Jira Misc Workflow Extensions (JMWE)
by Appfire
Customize and automate Jira workflows with JMWE. Built for advanced, unlimited automation and smarter workflow control
Zendesk Support for Jira
by Zendesk
Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams
Deep Clone for Jira
by codefortynine
Clone projects, bulk clone issues & copy epics. Duplicate project templates & recurring tasks. Migrate projects between instances
Status Time Reports Free - Time in Status
Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports
Behaviours - ScriptRunner for Jira Cloud
by Adaptavist
Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
by yasoon - Microsoft 365 for Jira
Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Time in Status
by SaaSJet
From Jira status time to clarity: reports, custom fields, dashboards, average time, lead time, cycle time. + Sprint velocity
Timepiece - Time in Status for Jira
by OBSS
Jira time tracking. Time in Status, Cycle & Lead Time Reports. Time Between Statuses, Assignee Time, Resolution Time. Excel Export
Exalate Connector for Jira, Work Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira work item sync. Set up Jira to Jira integration, or sync Jira & Azure DevOps, Salesforce, ServiceNow, Freshdesk, etc
PagerDuty for Jira Cloud
by PagerDuty
Integrate PagerDuty into Jira Cloud to transform your incident management processes
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Scroll Sites for Confluence (Help Centers, Blogs, Websites)
Share Confluence content as branded, responsive websites. Choose a theme, customize it, and go live in minutes – no coding needed
The Scheduler
by Transition Technologies PSC
Scheduling issues in Jira made easy - set up recurring tasks in no time
Slack Integration+ for Jira
by Appfire
Slack Integration+ lets you create and manage Jira work items within Slack — faster updates, fewer tabs, no workflow disruption
Backbone Work Sync for Jira (Two Way Issue Sync)
Jira to Jira integration - sync Jira work items across multiple Jira instances
Elements Copy & Sync (clone issues, projects and epics)
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Automation for Jira - Lite
by Atlassian
Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful
Checklist for Jira (Free)
Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale
Easy Issue Templates for Jira
Create issues faster with Jira issue templates. Automate epics, sub-tasks creation. Prefill Summary & Description 🛡️ SOC2
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams