Best IT & helpdesk Apps for Jira
Fast User Switcher (FUS) for Confluence
by Actonic Labs
Log in as any user to investigate issues, test processes, provide support or make changes on behalf of other users
Okta Importer for JSM Assets
by Pio
Import Users, Groups, Devices, Applications, Departments, Cost Centers and more from Okta into your JSM Assets
Ultimate Request Explorer (JSM Cloud)
by aety aps
Display extra fields and selection/criteria on the customers request list. With CSV Export and multi column sorting
🤖 Multi AI for Jira
by ChiliShelf
Integrate your go-to AI tools (OpenAI, Gemini, Anthropic) directly within Jira for enhanced productivity
⏱️ Customer Portal SLAs
by ChiliShelf
Empower your service desk with real-time SLA information directly in the portal. 1234…GO
Whistle Willow for Jira and JSM
by Supercharged
Whistleblowing program for your enterprise, live in 5 minutes. Empower reporters to do the right thing in a compliant, trusted way
Advanced Queues for Jira Service Management (Free)
Manage your Queues like a Pro. Enhance Visibility with Cross Project Queues
Switcher for Jira (Easy impersonation)
by Teamlead
See Jira with your user’s eyes: switch user to provide quick support and check access and permissions
STAGIL Project Creator for Jira
by STAGIL by catworkx
Create or clone projects, epics and issues with predefined structures based on templates. Bulk clone & delegated project creation
Mail History
by celix Solutions GmbH
Audit your outgoing emails
Customer Reports & Portal Extension
A Powerful Reporting and Detailing Tool for Your Customer Portal
Chat for Jira Service Management Cloud
Supercharge your JIRA Service Management with live chat for proactive customer support
Starhive Integration for Jira (Data and Asset Management)
Connect assets and data to your Jira issues. Starhive - a flexible solution for asset management in Jira at an affordable price
Kudos - Employee Recognition and Rewards for Jira
by Candylio Software Pte. Ltd.
Employee recognition matters
Re:amaze for Jira
by Reamaze
Simplified helpdesk and customer messaging platform designed for sites and apps
AWS Importer for JSM Assets
by Pio
Import AWS Cloud Services (EC2 Hosts, EC2 Instances, EC2 Lambdas, EC2 ECR Repositories, more...) in less than 5 minutes
TicketBook - Service Time and Contract Management for Jira
by OBSS
Easy usage tracking for ticket counts and service hours
SIL Insight Connector
by Appfire
Create scripts to integrate and sync data between Jira and Insight for better collaboration, data quality and work automation
Customizable Announcements for Jira
Configure users and groups to show announcement banner, start and stop times, html message. Banners work with Service Desk pages
DelegateMate – Out of Office and Auto Assignments
Now you can go on vacation with peace of mind and delegate future issues to a mate
TeamViewer for Jira Datacenter
by TeamViewer Germany GmbH
The TeamViewer for Jira allows you to connect directly to people in Jira through TeamViewer
Customer Portal Notifications for Jira
by Twinit
Enhance your Customer Portal with in-app notifications
Shifto : Shift Roster
by Ravenshift
Manage global/remote team availability with a Jira integrated Shift Roster. Compatible with users in different timezones
Telegram / Discord integration for Confluence by Redwerk
by Redwerk
Get notifications from Confluence in Telegram / Discord. Find @my_confluencebot in Telegram to use it