Best IT & helpdesk Apps for Jira

User Management Automation – For Jira & Confluence

Automatically deactivate inactive users across Jira and Confluence. Like a ScriptRunner, but for user management cleanup

DingTalk for Jira

DingTalk for Jira is a mobile terminal plug-in that binds DingTalk users with JIRA users through configuration information

SnapAssign - Smart Assignments for Jira

Automate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing

Omni-Channel for Jira Service Management

Add Chat, SMS, Voice and Video directly inside Jira. Omni-Channel tickets with Atlassian Intelligence (AI) and Canned Responses

Customer Tools for Jira Service Management

by Codedoers Sp. z o.o.

Gain more insight into customer and organization details when working on the Service Management request

Device42 - CMDB with REST APIs for Jira

by Device42

Connect your Enterprise Device42 CMDB to Jira for Visualizations, Automation, RESTful APIs and Webhooks! #DCIM,ITIL,ITAM,ITSM,IPAM

Comment Toolkit for Jira

Bring structure, control, and clarity to Jira comments with smart labels and automation

Organizations Automation

Associate Service Management Organizations with Email Domains

RapiDoc OpenAPI & Swagger Specification UI for Confluence

by weweave

Easily visualize OpenAPI Specifications (Swagger 2.0, OAS 3.x.x) in a Swagger UI like frontend

ChatGPT AI Assistant

Jira made smarter with AI-powered copilot

Seismic Knowledge - Search issues and tickets from Slack

by Seismic

Tired of leaving to find the Jira issues and tickets you need at work? Meet Seismic Knowledge

8x8 ContactNow for Jira Service Desk

Make and receive calls without leaving a ticket with a seamless contact center integration for Jira Service Desk

Assets - Snow Integration

by Atlassian

Import asset information from Snow into Jira Service Management

AI Images+ for Confluence

by Apps+

Generate images using AI powered by DALL·E 3

Issue Lock for Jira (who's editing)

by aety aps

Let an issue be locked down for edit, one user at a time

Enjo Slack Integration for Confluence

Auto answer common employee requests in Slack, Provide instant suggestions from Confluence in Slack

Support Time Contract Management for JSM

by view26 GmbH

Support time contract management right in Jira Service Management

Issue Approval

by Globo Solutions

Improve process of collecting approvals in issues

Auditor for Confluence

Track ALL your admin activity, not just what built-in log supports

Anonymous Reply for JSM

Post anonymous replies to customer requests in Jira Service Management and protect your agents private information

Scribe+ Embed for Jira

by Apps+

Fast embed Scribe guides like a pro with beautiful tabs in Jira

Access Log for Jira

Complete solution for content access monitoring inside Jira

Canned Search Gadget

The fastest way to search your issues

Real Signature for Jira and JSM (In-Person Signing)

by BDQ

Collect In-Person signatures drawn on the screen with no accounts or emails required. Field Service Management with Jira and JSM