Omni-Channel for Jira Service Management

Omni-Channel for Jira Service Management

Add Chat, SMS, Voice and Video directly inside Jira. Omni-Channel tickets with Atlassian Intelligence (AI) and Canned Responses

View on Marketplace
Installs
61
Rating
3.6
8 reviews
6mo Growth
-71%
Last Update
0d ago

Competitive Landscape

Top IT & helpdesk apps compared by installs

AppInstallsRatingPricing
Omni-Channel for Jira Service Management(this app)
613.6 ★-
ScriptRunner for Jira35K+3.7 ★-
Jira Misc Workflow Extensions (JMWE)17K+3.9 ★-
Deep Clone for Jira13K+3.5 ★-
Status Time Reports Free - Time in Status10K+3.8 ★-
Behaviours - ScriptRunner for Jira Cloud8K+3.1 ★-

Frequently Asked Questions

How much does Omni-Channel for Jira Service Management cost?

Omni-Channel for Jira Service Management is a paid app. Check the Atlassian Marketplace for current pricing details.

How many companies use Omni-Channel for Jira Service Management?

As of 2026, Omni-Channel for Jira Service Management has 61+ active installations on the Atlassian Marketplace.

Is Omni-Channel for Jira Service Management good?

Omni-Channel for Jira Service Management has a 3.6/5 rating based on 8 user reviews on the Atlassian Marketplace.

What type of app is Omni-Channel for Jira Service Management?

Omni-Channel for Jira Service Management is a IT & helpdesk app for Jira, helping teams with it & helpdesk-related tasks and workflows.