Privacy Policy for Smart Recurring Tasks
Automated recurring issue creation for Jira
Last Updated: December 15, 2025
About This Policy
This Privacy Policy explains how Vectanex collects, uses, and protects your information when you use Smart Recurring Tasks for Jira. Smart Recurring Tasks is a Jira Cloud application that automates the creation of recurring issues based on customizable schedules.
Data We Collect
Understanding what information Smart Recurring Tasks processes
Jira Instance Data
- Recurring task configurations and schedules
- Issue templates used for recurring tasks
- Project and board settings for task placement
- Custom field values and assignee information
- User account identifiers for access control
Storage: Stored securely in Atlassian Forge storage within your Jira instance
Scheduling Data
- Cron expressions and scheduling rules
- Task execution history and logs
- Next scheduled run timestamps
- Timezone preferences
Storage: Stored in Atlassian Forge storage for reliable task scheduling
Communication Data
- Email address for support and notifications
- Support ticket history
- Notification preferences
Storage: Stored on our systems and third-party service providers
Important: Smart Recurring Tasks operates entirely within the Atlassian Forge platform. All scheduling and task creation happens within Atlassian's secure infrastructure. We do not have direct access to your Jira data.
How We Use Your Data
We use the collected data for the following purposes:
Task Automation
To automatically create recurring issues based on your configured schedules
Schedule Management
To process and execute scheduled tasks at the correct times
Notifications
To send task creation confirmations and error alerts (if enabled)
Product Improvement
To analyze scheduling patterns and improve reliability
Customer Support
To troubleshoot scheduling issues and provide technical assistance
Data Sharing & Third Parties
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following limited circumstances:
- •Service Providers: With trusted third-party service providers who assist us in operating our Service (e.g., hosting, analytics, support tools)
- •Atlassian Platform: Your Jira data processed through Atlassian's Forge platform is subject to Atlassian's privacy policy and data handling practices
- •Legal Requirements: When required by law, court order, or legal process, or to protect our rights and safety
- •Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice to affected users)
Data Retention & Deletion
Service Data: Recurring task configurations and execution history are retained until you uninstall the app or delete specific tasks. Upon uninstallation, all data is deleted according to Atlassian's data retention policies.
Marketing Data: Contact information is retained until you request deletion or unsubscribe from communications.
Support Tickets: Support ticket history is retained for up to 3 years for quality assurance.
Your Privacy Rights
Under GDPR, CCPA, and other privacy regulations, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you
Right to Deletion
Request deletion of your personal data, subject to legal obligations
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Object
Object to processing of your personal data for marketing purposes
Exercise Your Rights
To exercise any of these rights, please contact us at support@vectanex.com. We will respond to your request within 30 days.
You also have the right to lodge a complaint with your local data protection authority.
Cookies & Tracking Technologies
Smart Recurring Tasks does not use cookies or tracking technologies for marketing or analytics purposes within the Jira application.
Atlassian's Forge platform may use its own cookies and tracking mechanisms as part of the Jira Cloud infrastructure. Please refer to Atlassian's Privacy Policy for details on their data practices.
Questions About Privacy?
If you have any questions about how Smart Recurring Tasks handles your data, please contact us:
Email: support@vectanex.com
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