Best IT & helpdesk Apps for Jira
Our expert-curated list of the top IT & helpdesk apps for Jira, ranked by user ratings, popularity, and overall value.
ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM
Business-ready service desk reports to streamline ITSM decisions
Agile Tools & Filters for Jira
Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration
Rich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
Lansweeper Integration for Jira
by Lansweeper
Enhance Jira issues with Lansweeper IT asset data
Approval Path for Jira
Go beyond Jira’s built-in approval limits - create, automate, and streamline complex approval workflows across all projects
Awesome custom fields for JSM
by Seibert
Use interactive custom fields directly in the JSM request form or in read-only mode for portal view
Multi Level & Tree Fields
Multi Level & Tree Fields helps you build complex hierarchies in Jira, organize issues, and manage data relations clearly
Roadmap & Idea Portal for Jira Service Management
by Amoeboids Technologies Pvt Ltd
Build what matters most. Collaborate with your customers, get their votes & feedback to come up with a compelling product roadmap
Custom Fields ++ for Jira
by The Starware
Enhance issues with powerful custom fields
Work Management for Jira
by C4F Technology
Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects
AutoPage (Creates pages in Confluence with Jira issues)
by Seibert
Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically
Advanced Activity Streams for Jira
by Cappsule
Unlock the Power of Jira: Unleash Advanced Filtering for Streamlined Insights
OnLink - HR and Identity Connectors for Jira & JSM Assets
Native connectivity from dozens of HR and IAM systems to Jira and Assets
Google Maps+ Embed for Confluence
by Apps+
Embed Google Maps alongside notes or images in one beautiful tab macro
Enlarge Your Excel Export for Jira
by Sngular
Contact us to migrate to 'Support Admin Tools' before Jira Server ends and get a big discount
Frequently Asked Questions
What is the best IT & helpdesk app for Jira?
Based on our analysis, ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM is currently the top-rated IT & helpdesk app for Jira with 745 installs and a 4.0/5 rating. However, the best choice depends on your specific needs and team size.
Are there free IT & helpdesk apps for Jira?
Most IT & helpdesk apps for Jira are paid, but many offer free trials so you can test before committing. Check individual app pages for pricing details.
How do we rank these IT & helpdesk apps?
Our rankings consider multiple factors: user ratings, number of installs, update frequency, and overall market presence. Apps with higher ratings and consistent updates tend to rank higher as they demonstrate active development and user satisfaction.