Security for Smart Issue Templates
AI-powered issue templates for Jira
Last Updated: December 15, 2025
Our Security Commitment
At Vectanex, we are committed to protecting your data. Smart Issue Templates is built on Atlassian's Forge platform, which provides enterprise-grade security by design. This page outlines our security practices and how we keep your information safe.
Platform Security
Built on Atlassian Forge for enterprise-grade security
Forge Serverless Environment
Smart Issue Templates runs entirely within Atlassian's Forge serverless infrastructure, ensuring your data never leaves the Atlassian ecosystem.
Data Isolation
All template data is stored in your Jira site's dedicated Forge storage. We as developers have no direct access to your data.
Encryption
All data in transit is encrypted using TLS. Data at rest is encrypted using Atlassian's storage encryption.
Infrastructure Security
Atlassian manages all physical security, network security, and system patching for the Forge platform.
Data Handling
Smart Issue Templates processes template configurations and issue data. Here's how we handle your data:
Access Control
We implement strict access controls to protect your data:
Secure Development Practices
Our development process prioritizes security at every stage:
Incident Response
In the unlikely event of a security incident, we have a clear response process:
Investigation
Immediately investigate and assess the scope and impact of the incident
Containment
Take immediate action to contain and mitigate the issue
Notification
Notify affected users and relevant authorities as required
Remediation
Implement fixes and preventive measures to avoid future incidents
Report a Security Issue
If you discover a security vulnerability or have concerns about Smart Issue Templates's security, please contact us immediately:
support@vectanex.comSecurity for Other Products
View security information for our other Jira applications