Best IT & helpdesk Apps for Jira

Zoho Assist - Remote Support

Remotely access and troubleshoot your customer's computer by initiating a support session right from your service requests

Content Mirror for Confluence

by weweave

Clone any content from one Confluence page into another to share, reuse and aggregate your content

AI Polls+ for Confluence

by Apps+

Create polls using AI powered by ChatGPT

Elements Overview - display related issues in custom views

Display critical details from any Jira work item where it matters. Enhance visibility and edit fields inline from custom views

Doublecheck for Jira Service Management

“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer

ClearFeed

by ClearFeed

Break Silos between JIRA and Slack with powerful bi-directional sync and monitoring

Assets Attachments Backup & Migration

by Twinit

An extension for Insight Assets Backup & Migration app that enables backup and restore of Assets object attachments

Cascading Custom Fields for Jira (Multilevel Select List)

by codefortynine

Advanced Custom Field types: Cascading, multi-level, multi-value select list, checklist, ToDo lists, validated (Regex) text input

🔮 Duplicate AI > Find & Merge Duplicate Issues

by Secretbakery.io

Takes care of duplicates in your project backlog & queues, so you can focus on meaningful work

Two-Factor Authentication (2FA) for Jira

2FA security for all (Data Center, Cloud or on-premise) Jira Setups. Cloud or on-premise authentication with the App, OTP or FIDO

Calculated and other custom fields(JBCF) for Jira DC/Cloud

A large set of different fields. DC: ToDo,Shared Components,Formula... DC/Cloud: Last comment,Sort by parent, Who was assignee etc

Azure Sync for Jira Assets

Easily import Azure resources, EntraID users, groups, and devices into Jira Assets for accurate and up-to-date asset management

Jamf Importer for JSM Assets

by Pio

Import Mobile Devices, Computers, Platforms, Models, Storage, Applications, Licensed Software, Certificates, Users from Jamf Pro

Moveworks

by Moveworks, Inc.

The AI copilot that automates employee support

AI for Jira Cloud

by eesel

AI for Jira issues - automated workflows and smart ticket responses

Connector for Salesforce & Jira (Salesforce Integration)

Salesforce & Jira Integration. Two-Way integration for seamless communication, enhanced visibility, and less manual effort

Issue Summary & Description Templates for Jira Cloud

by Kantega SSO

Issue Templates for Summary and Description streamline your work in Jira, by prefilling the Create Issue Screen

Metadata for Jira

by evolu software GmbH

User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click

Prism Syntax Highlighter for Confluence

by weweave

Source code syntax highlighting for 260+ languages supporting code download, line highlighting, fullscreen, copy & paste and more

NPS Survey for Jira

by Candylio Software Pte. Ltd.

Transform Customer Feedback into Actionable Insights with NPS Survey for Jira

HelpDesk+ for Microsoft Teams

by Appfire

Empower your team and delight your customers with a seamless integration between Microsoft Teams and Jira Service Management

BlueTally for Jira

by BlueTally

Integrate BlueTally Asset Management Software with Jira Service Management

Assets - NVD Integration

by Atlassian

Import updates from the National Vulnerability Database into Jira Service Management

Koji: AI Agents for Confluence and JSM

by Konverso

Give superpowers to your teams with AI Agents