Best IT & helpdesk Apps for Jira

Theme Extension for Jira Service Management

by Deviniti

Create a Customer Portal in Jira Service Management that reflects your brand

Mobility for Jira - mobile for enterprise & teams

by Mobility Stream

Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

by Refined

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Assets and Inventory Plugin for Jira

by Appfire

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

JEditor - Rich Text Editor for Jira

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

Discord for Jira & JSM

by Firnity

Run Jira from Discord - 🔔 get alerts · 🎫 raise tickets · 🔄 manage tasks · 🧵 discuss in threads - two-way sync with Jira & JSM

Feature Bundle – Extension for Service Collection

Turn your customer portal into self-service hub with custom actions, fields and progress steps - for a better customer experience

Reminders

by The Starware

Coordinate issues with automatic time based notifications

SLA Time and Report for Jira (Manage, Track, and Alert SLAs)

by SaaSJet

🏅 High-performance SLA & OLA management: automate workflows, analyze SLA reports, and improve delivery with time to SLA tracking

Outlook Connector for Jira

Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails

Merge Agent for Jira (JSM Queue & Backlog Issue Merger)

by codefortynine

Merge issues & any issue content. Merge duplicate issues & consolidate related work items. Issue merger for your JSM tickets

Issue History Collector - See History

by Appfire

Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

User Switcher for Confluence

Quickly switch among users without typing their passwords or logging out, just like su or sudo commands

ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM

Business-ready service desk reports to streamline ITSM decisions

Microsoft Teams Integration+ for Jira

by Appfire

Create Jira work items, get real-time updates, and manage issues all in one place within Microsoft Teams

Advanced Microsoft Teams Connector for Confluence

by Move Work Forward

Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration

Assets Discovery

by Atlassian

Enterprise network scanning with automated asset and CI discovery and dependency mapping

Questions & Answers

Sharing knowledge and connecting people through questions and answers

Menu Gadget

Simple gadget to better organize your filters

Workflow Rules

Using natural language like rules to define condition and validator

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

Agile Tools & Filters for Jira

Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration

Elements Connect - helper for custom fields integration

Helper app to bring external data inside Jira issues

Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback