Best IT & helpdesk Apps for Jira

Noora for Jira

Connect feedback with project management

Linked Comments for Jira Cloud

Keep your team's conversations organized and streamlined with Linked Comments

Advanced Notifications for Jira by Ovyka

Send customized mail announcements to your own recipient lists, directly from any Jira ticket

Snippets - simplified canned response templates for Jira

by CollabSoft

Quickly copy/paste frequently used phrases in your replies

whonit

by Honidev GmbH

realtime ticket activity checker

JSMXtend - SLA Insights for Jira Service Management

by T4S Partners

Enhance user expectations by providing clear transparency to the service level agreement values in the JSM Customer Portal

Timestamp-to-Date for Crowd

Human-readable date tooltips for timestamp values in input fields (e.g. user attributes) for Atlassian Crowd

Work & Maintenance Scheduler (WMS)

A simple yet sophisticated scheduler with some extras

Collabtime - team time zones at a glance

by KaiserSoft

Quickly view team members' time zones for seamless collaboration, optimizing meeting times and fostering efficient communication

Time in Status - Issue Superpower for Jira

by Superpower

Maximize Your Jira Insight: Swiftly Track, Analyze, and Optimize Every Issue's Journey

WowTo for Jira

by Produle

Create, attach support videos for your tickets

lexoffice for Jira

Vorgänge und Kostenstellen aus Angeboten anlegen und erfasste Zeiten abrechnen

Bookmarks: Issues and Attachments

by DarkSkyPlatform

Bookmark your issues or attachments so as not to lose

User Magic for Jira

by Techanics Labs

With User Magic for Jira you can easily assign Groups from a Reference User to another. This works both for new and existing Users

Calendly for JSM

Embed Calendly in customer requests with ease and function

Project Picker

Simplify JSM requests: Put a Project Field Picker on your JSM portal to choose a Jira Cloud project or configured external system

Sync for Confluence (to Zendesk)

by Released Software

Always up-to-date Confluence knowledge in Zendesk. Built for AI support

Linked SLA Panel

by Alanata

Display SLA metrics from linked JSM issues directly in Jira Software for better visibility and tracking

JSMXtend - Additional Fields for Jira Service Management

by T4S Partners

Make additional information available to your customers on the JSM Customer Portal

Chatbot for Jira Service Management

With Chatbot for Jira Service Management reduce the number of tickets by providing a better user interaction

SimplyIT Service Catalog

by SimplyIT.cloud

Enable your ITSM to focus on key aspects, customers and stakeholders

AI Image to Text

Save time and errors by effortlessly extracting text from images using AI

WalkIn

by Onpoint

Simplify Visitor Management with WalkIn — Right Inside Jira

Ticket AI

Process tickets with Generative AI