Zendesk Support for Jira vs Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Detailed comparison to help you choose the right IT & helpdesk app for your team
Quick Verdict
Microsoft 365 for Jira (Outlook Email, Teams, Calendar) is our recommended choice - higher user rating. However, both are solid options depending on your specific requirements.
Zendesk Support for Jira
by Zendesk
Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams
View full detailsMicrosoft 365 for Jira (Outlook Email, Teams, Calendar)
by yasoon - Microsoft 365 for Jira
Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens
View full detailsSide-by-Side Comparison
| Metric | Zendesk Support for Jira | Microsoft 365 for Jira (Outlook Email, Teams, Calendar) |
|---|---|---|
Installs | 13K+ | 8K+ |
Rating | 2.7 ★ 141 reviews | 3.7 ★ 177 reviews |
Pricing | Unknown | Unknown |
Last Updated | 45d ago | 45d ago |
Hosting | Unknown | Unknown |
Frequently Asked Questions
Is Zendesk Support for Jira better than Microsoft 365 for Jira (Outlook Email, Teams, Calendar)?
Based on our analysis, Microsoft 365 for Jira (Outlook Email, Teams, Calendar) has an edge due to higher user rating. Microsoft 365 for Jira (Outlook Email, Teams, Calendar) has 8K+ installs and a 3.7/5 rating. However, both are solid options depending on your specific requirements.
What are the main differences between Zendesk Support for Jira and Microsoft 365 for Jira (Outlook Email, Teams, Calendar)?
Zendesk Support for Jira is a paid app with 13K+ installs, while Microsoft 365 for Jira (Outlook Email, Teams, Calendar) is a paid app with 8K+ installs. Zendesk Support for Jira has a 2.7/5 rating from 141 reviews, compared to Microsoft 365 for Jira (Outlook Email, Teams, Calendar)'s 3.7/5 rating from 177 reviews.
Are there alternatives to Zendesk Support for Jira and Microsoft 365 for Jira (Outlook Email, Teams, Calendar)?
Yes, there are several other IT & helpdesk apps available. Browse our IT & helpdesk category to discover more options.